Protection of personal data
Last update April 04/04/2022
Protecting personal data and individual privacy is one of our fundamental responsibilities. We are committed to transparency regarding the processing of your personal data.
Banka Ekonomike, through this Privacy Notice, provides you with information about the management of your personal data when you visit or interact with our website via your computer, smartphone, tablet, or other electronic devices, the purpose(s) of processing them, the principles of personal data protection, and the rights granted to you under Law No. 06/L-082 on Personal Data Protection.
Banka Ekonomike assures you that it has taken all adequate technical and organizational security measures to protect any information you have provided to receive any service we offer through this website.
Definitions
For the purpose of this notice, the definitions used have the meaning according to Law No. 06/L-082 on Personal Data Protection.
– Personal data – any information related to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person;
– Processing – any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction;
– Data controller – any natural or legal person from the public or private sector that determines, alone or jointly with others, the purposes and means of the processing of personal data;
– Data subject’s consent – a freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
1.0. Who is responsible for the processing of personal data?
The responsibility for determining the purpose of the processing of personal data lies with:
Banka Ekonomike SH.A.
Sheshi Nëna Terezë p.n 10000 Prishtinë, Kosovo
Tel: +381 (0)38 500 500
Email: info@bekonomike.com
Data Protection Officer at Banka Ekonomike:
Banka Ekonomike has appointed a Data Protection Officer, and you can contact them at:
Email: dataprotection@bekonomike.com
Mail: Banka Ekonomike SH.A., Sheshi Nëna Terezë p.n., 10000, Prishtinë
2.0. Personal data we process through the website
The website of Banka Ekonomike aims to provide visitors with general information about its activities, products and services offered by the Bank, announcements, various notices on financing opportunities, and employment opportunities at Banka Ekonomike.
We collect, process, and use personal data on our website to provide high-quality products and services, better tailor our business processes to the needs of our customers, and guide you to the most relevant product information and online banking applications.
On this website, the processing of your personal data occurs when you:
· Apply for a flexi card;
· Apply for individual credit;
· Apply for business credit;
· Apply for employment at Banka Ekonomike;
· Access E-banking;
· Submit your request to receive notifications via the ‘Newsletter’;
· Exercise your right to file a complaint;
· Submit your request to unsubscribe from promotional messages;
3.0. Categories of personal data processed by our website and their retention
When you wish to receive certain services offered by this website, you will need to provide some information that allows Banka Ekonomike to identify you.
Through this website, Banka Ekonomike collects and processes the following categories of personal data: name, surname, personal number, bank account number, phone number, workplace, and email address.
The personal data collected on our website will only be retained for as long as necessary, respecting legal and regulatory deadlines and to fulfill the required business purposes.
We also recognize the importance of protecting privacy when children are involved. Our services offered on this site are not designed for use and access by children. We do not knowingly collect or process personal data from children under the age of 18.
The Bank does not process or collect information considered ‘sensitive personal data’ such as personal data revealing racial or ethnic origin, political or philosophical opinions, religious beliefs, trade union membership, or any data about health conditions or sexual life, and biometric data.
4.0. Security of personal data
To protect personal information from unauthorized access and use, we use security measures that comply with applicable personal data protection laws.
The security and confidentiality of personal data are of utmost importance to us. We have taken strict technical, administrative, and physical security measures to:
– Protect your personal data from unauthorized access and misuse;
– Secure our IT systems and data storage;
5.0. What rights do I have regarding the processing of my personal data?
As a user of our website, when your data is processed, you have several rights guaranteed by the applicable personal data protection legislation, of which we must inform you.
– Your right to access personal data
You have the right to request access to your personal data to determine if it is being processed or not.
– Your right to rectify personal data
You have the right to request that we correct any personal information you believe is inaccurate. You also have the right to ask us to complete any information you believe is incomplete.
– Your right to delete personal data (‘Right to be forgotten’)
You have the right to request that we delete your personal data. This right applies under certain circumstances. We will delete your data if it is no longer needed for the purposes for which it was collected or processed.
– Your right to restrict the processing of personal data
You have the right to request that we restrict the processing of your personal data under certain circumstances.
– Your right to object to the processing of personal data
You have the right to object to the processing of your personal data. The Bank will not continue processing your personal data unless it demonstrates compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
– Your right to data portability
This right applies only to the personal data you have provided to us, and we process them based on your consent. You have the right to request that we transfer the personal data you provided to a third party.
– Your right to file a complaint with the Agency for Information and Privacy
You have the right to submit your complaint to the Agency for Information and Privacy if you believe the Bank is not respecting your rights guaranteed under the Law on Personal Data Protection.
The Bank will not charge you any additional fees related to your request to exercise your rights regarding the processing of personal data.
6.0. USE OF COOKIES
Ky njoftim përshkruan se si Banka Ekonomike përdor cookies kur ju ndërveproni me ne në formën online përmes faqes sonë të internetit. Përdorimi i cookies është një praktikë e zakonshme e internetit. Cookies janë disa dosje teksti të cilat përmbajnë sasi të vogla të informacionit të cilat shkarkohen në pajisjen tuaj elektronike si kompjuter, telefon të mençur, tablet apo pajisje të tjera celulare kur ju vizitoni një faqe të internetit. Cookies mund të mbledhin informacion rreth juve dhe përdorimin e faqeve të internetit nga ana juaj. Ne kemi krijuar këtë njoftim me qëllim që të ju ofrojmë informata gjenerale lidhur me cookies.
Cookies janë të dobishme për shumë arsye, duke përfshirë lejimin e një faqe të internetit të njoh apo të mbaj në mend preferencat tuaja kur ju vizitoni një faqe internetit (p.sh. përzgjedhja e gjuhës). Këto informata përdoren për qëllime të sigurisë, për të lehtësuar shfletimin në faqen e internetit dhe të ju vendosim në sfond informacione më relevante lidhur me nevojat e juaja për të ju ofruar një përvojë më të mirë. Cookies gjithashtu përdoren për të pranuar infomacione statistikore lidhur me funksionimin e faqes së internetit për të siguruar funksionalitetin teknik të kësaj faqe të internetit.
Karakteristikat e Cookies
Çdo cookie përmban një kod unik dhe ruan preferencat tona në një faqe interneti që po shfletojmë, si p.sh. na ruan gjuhën tonë të preferuar për atë faqe në mënyrë që herën tjetër nuk kemi nevojë t`a zgjedhim përsëri të njëjtën gjë. Shfletuesi jonë i internetit ja dërgon çdo herë Cookies që i përkasin kësaj faqeje, këto cookies e lejon faqen e internetit të kujtojë preferencat tona sa herë që e vizitojmë. Kjo i lejon faqet e internetit dhe serverët të dallojnë një cookies nga një tjetër dhe preferencat që janë caktuar sepse çdo cookies ka kodin identifikues unik (Cookies ID). Duhet të rikujtojmë që këto veprime varen nga informacioni i ruajtur në atë cookies që i përket asaj faqe të caktuar.
Cookies kanë një periudhë të kohëzgjatjes. Cookies të cilat skadojnë në fund të një sesioni të shfletuesit quhen “Cookies të sesionit” ndërsa cookies të cilat qëndrojnë për një periudhë më të gjatë quhen “Cookies të qëndrueshme”. Mund të ketë Cookie të sesionit dhe/apo Cookie të qëndrueshme brenda cilësdo kategori të Cookies, përveç Cookies të vendndodhjes gjeografike të cilat janë vetëm cookies të sesionit.
Kategoritë e Cookies
Below you can find the list of types of cookies used on the Banka Ekonomike website.
Technically necessary cookies
These types of cookies are essential for the operation of our website and their use cannot be restricted. Our website cannot function properly without these cookies. Necessary cookies also identify possible errors or security risks. This category of cookies cannot be disabled. In the table below, ASP.NET_SessionId is a necessary cookie.
Functional cookies
These types of cookies allow the website to remember visitor preferences, including language selection. These cookies help to improve your experience on this website.
Analytical cookies
These types of cookies are “third-party” cookies that assist us and provide analytical reports by collecting information from visitors anonymously regarding the website’s performance, offering statistics on the number of visitors, and visitor origins. Such a cookie is placed on this website by Google Analytics.
| Cookie | Domain | Description | Type |
|---|---|---|---|
| ASP.NET_SessionId | www.bekonomike.com | This “cookie” is set by Microsoft’s ASP.NET application and stores session data during a user’s visit to the website. | Necessary |
| Universal Analytics (Google) _ga _gid _gat | www.bekonomike.com | These cookies are used to collect information about how visitors use our website. We use this information to compile reports and help us improve the website’s performance. These cookies collect information in a way that does not directly identify any individual and include statistical reporting on the number of visitors and their origin. For more information, please read Google’s Privacy Notice at: https://support.google.com/analytics/answer/6004245 |
Analytical |
Disabling cookies
You can control the use of cookies set on your device in the internet browser you use under ‘Browser Settings’ (Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Microsoft Edge, Opera, Apple Safari). If you disable and block all cookies, you can still browse our website, but this may impact its functionality.
If you wish to disable cookies set by Google Analytics, you can do so via the following link: http://tools.google.com/dlpage/gaoptout.
7.0. Linking to other websites
Banka Ekonomike interacts with its clients also through social media platforms such as Facebook®, Twitter®, YouTube®, and LinkedIn®. This Privacy Notice applies only to our website www.bekonomike.com; therefore, we have no influence on the data collected and processed by other websites.
Any content you post on the official social media pages managed by Banka Ekonomike, such as photos, information, opinions, or any personal information you make available to other participants on these social networks, is subject to the terms of use and privacy notices of those respective platforms.
We recommend that you read the privacy notices of other websites regarding the processing of personal data.
8.0. Who can I contact for information about the processing of personal data by Banka Ekonomike?
If you believe the information included in this Privacy Notice regarding the processing of personal data through the website is insufficient or you wish to submit a request to exercise your rights concerning data protection, please send your request in writing by contacting us via our email address at dataprotection@bekonomike.com or by mail at Banka Ekonomike SH.A. Sheshi Nëna Terezë p.n., 10000, Prishtinë, Kosovë.
If we are unable to identify you when you submit your request, we may ask you to provide a copy of your identification document, which we will use solely to verify your identity.
Updates to this notice
This privacy notice may be updated from time to time to comply with the requirements of personal data protection legislation. If we make changes to this Privacy Notice, we will update the latest revision date and notify you through this website.